You can buy these tickets and passes online and print them out as E-Tickets (print@home).
If you are planning your journey ahead of time, you can buy the tickets at various sales outlets in your home country as well, provided you show a valid identity document.
You can also purchase these tickets at every major rail station in Switzerland (e.g. at Zurich or Geneva airports) as well as at the tourist offices in Zurich, Berne, Basel, Geneva and Lucerne.
Links
Details about the Swiss Travel Pass and Swiss Family Card
List of sales outlets worldwide
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